Akcelerant Collections Guide
Letter History Screen

This screen displays all letters that have been generated for the account in context via a Send Letter workflow.

The Letter History screen contains a grid that displays the following information:

Column Name Description
Item Name Displays the name of the letter recipient.
Letter Description Displays the name of the letter.
Date Displays the date when the letter was generated.
User Displays the name of the user who generated the letter.
Status Displays the status of the letter (Pending, Available). Pending indicates the letter has not yet been generated and the Send Letter workflow has not been completed. Available indicates the letter has been generated andn the Send Letter workflow is complete. Letters with a status of "Available" can be viewed from this screen.

By default the most-recently created letter appears at the top of the list. Double-clicking on a letter history record opens a copy of the letter exactly how it appeared when it was generated.

To print the screen, click Print.

The screen name, account number and suffix are not included when the screen is printed.

 

 


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