Prior to version 14.00.00, the Framework's Collection solution used three installers. To uninstall the Framework, uninstall the Web, Application (App) and Database programs from all machines that the Framework is installed by completing the following steps:
- Access Task Manager and end any processes, such as Dllhost and anything running as the Framework service account, that are associated with the Web, App and Database.
- Navigate to the Control Panel and select Programs and Features.
In older versions of Microsoft Windows, this is called Add or Remove Programs.
Prior to uninstalling the Web, App and Database it is important to note the environments from which these items are being uninstalled as these items should be reinstalled in the same locations during the upgrade.
- From the program list, click Uninstall for the following programs:
- Akcelerant Productivity Framework Application
- Akcelerant Productivity Framework Database
- Akcelerant Productivity Framework Webite
The programs must be uninstalled in the order listed. The program begins to uninstall. Once the program completes uninstalling, click OK to continue.
The following message may be recieved during the uninstallation process, click OK to ignore the message.
- Reboot the server.
- Repeat these steps on all subsequent machines.