Temenos Lifecycle Management Suite - Account Origination Product Guide
Funding
| End-User Guide > Application Processing > Post-Decision > Approval > Funding |
When funding approved applications, users are able to fund accounts via Check, Credit Card, ACH Transfer, or Internal Transfer.
Users are able to complete the funding of an application by performing the following actions:
The generation of new loan account numbers and suffixes can be an automated process if the core supports account number auto-generation.
This process is enabled by the Host supports account number auto-generation parameter within the System tab in the Origination page in System Management. For more information, please see the applicable Core Connector Guide.
User-defined Account Product screens can be created to allow users to update account numbers and fund approved applications. While account numbers can be generated by clicking 
within the Application Toolbar and selecting Change Account/Loan Number, applications must be funded by navigating to an Account Product screen that contains the Funding panel.
This topic provides the following information to assist users in funding an application:
Depending on the configuration of the Workflow Model, an itemized list of the account products added to an application may appear under different Workflow categories within the Application Navigator.
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The Account Products system screen must be assigned to a workflow category in order for the list of account products to appear within the application workflow. For more information, please see the Account Products topic within the Administrator guide. |
Clicking a product name opens the Account Product screen assigned by the system administrator. System administrators can configure these user-defined screens to include different fields and panels that display and capture information for the account.
If the screen assigned to the account product is configured to include the Account Product Funding panel, users are able to capture funding information for an account directly within the Account Product screen.
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Whether or not funding for an account product is required is determined by the value entered in the Amount field. Funding is required for any account product that has a value greater than 0 in the Amount field. If there is a minimum amount required to fund the account product, system administrators can dictate this value through business rules. |
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For more information on account products in an application, please see the Account Products topic within this guide. |
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The Account Product Funding panel can be added to an Account Product or Application type screen in System Management > Origination > Screens. |
The Account Product Funding Panel provides users with the ability to identify a funding type for the new account product(s), and capture the information necessary to transfer funds into the new account(s) at time of disbursement. This panel groups data by funding record type, and displays a row under each grouping for the account product(s) being funded by the funding type. For example, in the below image, the panel grid includes two funding record types; one for a Check, which is being used to fund a Premium Checking account, and one for an Internal Transfer to fund a Premium Savings account.
Each column within the panel grid displays the following information for each funding record:
| Column | Description | |||||||||||||||||||||||
| Type |
Displays the type of funding selected, in addition to a specific identifier for the funding type, such as a check number. Reference the table below for an overview of the available funding types for an account product, and the identifier that displays in the Type column for each funding type:
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| Account Product |
Displays the name of the account product being funded with the transaction, as well as the account number for the account product, if one has been generated.
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| Status |
Displays the status of the account’s funding. One of the following statuses may appear within this column:
Identifies that account funding has not yet occurred and the funding record is awaiting transfer. A status of Pending displays after a funding record is added and prior to the transfer of funds at time of disbursement.
Identifies that account funding has occurred and the funds were transferred successfully at time of disbursement.
Identifies that a failure occurred while trying to fund the account at time of disbursement. If a failure occurs, a message is received to indicate which transaction failed and the reason for the failure.
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| Amount | Displays the amount of funds being transferred into the account. | |||||||||||||||||||||||
| Response Message |
Displays a response message, such as a confirmation code returned by a connector.
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| Total | Displays the total amount of funding to occur for the funding type at time of disbursement. This amount reflects the sum of each funding record for the type that is added to the application. |
In addition to the total for each funding type that is displayed in the panel grid, a Total field is also displayed below the grid for each account product on the application. Each Total field identifies the total amount of funding to occur for the specified account product. For example, if funding transactions are added for a Premium Checking and a Premium Savings, two Total fields appear in the bottom of the panel: Total Premium Checking and Total Premium Savings, as shown in the above image.
The buttons in the Account Product Funding panel provide the ability to perform the following actions:
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Each button within the Funding panel is disabled after all funding records have completed successfully, and the application has been disbursed.
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| Icon | Description |
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Allows a user to identify a funding type and add a funding record to the application. |
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Allows a user to edit a funding record. |
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Allows a user to delete a funding record. |
When is clicked, a drop-down is displayed listing the available funding options.
Select one the following options to fund an account product:
When ACH Transfer is selected as the funding option, the Edit Account Product Funding – ACH Transfer window appears. This window provides users with the ability to enter the information required to fund one or more accounts through an ACH Transfer from an outside financial institution.
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If the connector being used to support ACH transactions is inactive, the ACH Transfer option appears as an available funding option; however, the account product cannot be successfully funded without the connector enabled. For more information, please see the applicable connector guide. |
Enter information within the following fields for an ACH Transfer:
| Field | Description | ||||||
| ACH Account Type | Select an option from the list to identify the type of account from which funds are being transferred. This drop-down includes the values configured for the ACH_Account_Type lookup in System Management > Field Configurations. | ||||||
| Total Amount | Enter the total amount of funds to be transferred from the outside financial institution. | ||||||
| Account Holder Name | Enter the name of the account holder. | ||||||
| ACH Routing Number | Enter the routing number of the source account. | ||||||
| ACH Account Number | Enter the account number of the source account. | ||||||
| Send GL Voucher |
Select the check box to create a GL Voucher funding record in the core after the ACH Transfer funding record transmits to the SWBC Payments interface successfully.
Reference the following example for an overview of how this functionality can be used by a financial institution:
John Doe opens a savings account at ABC Financial, which requires a minimum balance of $10.00. John decides to fund the savings account with $500.00, using an ACH Transfer from his checking account at a different institution. Since ABC Financial uses the SWBC Payments -Origination connector to process ACH transactions, the funding information for the account product is sent to the SWBC Payments interface during the disbursement process. When an account is opened in the core, the nighttime process takes place, and the online banking is set up for that account. In order for John's account to be considered open in the core, the $10.00 minimum balance requirement must be met. Since the funding information for the account product does not get processed and sent to the core from the SWBC Payments interface, Jane, a representative at ABC Financial, selects the Send GL Voucher check box when entering the funding information for John's savings account to fund the minimum balance for the account product from a GL. During disbursement, a rule authored by the system administrator is executed to create the GL Voucher funding record for the account product in the core.
This allows the nighttime process to run in the core since the account is open and funded with the minimum balance. Once the information from SWBC Payments gets processed to the core, the GL is credited back the $10.00 that was funded to the account product.
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The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking 
populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account through the ACH Transfer.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded by the ACH Transfer using the drop-down list. This drop-down includes a list of all account products on the application.
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Within the drop-down, account products are listed in the order that they were added to the application. When there are multiple account products on an application, the Account Product drop-down defaults to the first account product added to the application. |
After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The ACH Transfer record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
When Cash is selected as the funding option, the Edit Account Product Funding – Cash window appears. This window provides users with the ability to enter the information required to fund one or more accounts through a cash transaction at the institution.
Enter information within the following fields for a cash transaction:
| Field | Description | ||
| Total Amount | Enter the total amount of funds to be accepted in cash. | ||
| Comment |
If desired, enter any comments related to the cash transaction.
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The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account through the cash transaction.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded by the cash transaction using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The Cash funding record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
When Check is selected as the funding option, the Edit Account Product Funding – Check window appears. This window provides users with the ability to enter the information required to fund one or more accounts with a check.
Enter information within the following fields for a check transaction:
| Field | Description |
| Total Amount | Enter the total amount to be funded by the check. |
| Check Date | Enter the date recorded on the check. Clicking within this field displays a calendar to select a date, but a date can also be manually entered. |
| Check Number | Enter the Check Number. |
| Payable To | Enter the name recorded within the "Pay to the order of" line of the check. |
The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account with a check.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded by the check using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The Check funding record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
When Credit Card is selected as the funding option, the Edit Account Product Funding – Credit Card window appears. This window provides users with the ability to capture the information required to fund one or more accounts through a credit card transaction.
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If the connector being used to support credit card transactions is inactive, the Credit Card option appears as an available funding option; however, the account product cannot be successfully funded without the connector enabled. For more information, please see the applicable connector guide. |
Enter information within the following fields for a credit card transaction:
| Field | Description | ||||||||||||||
| Credit Card Type |
Select the type of credit card being used to fund the account from the drop-down list. The Credit Card Type options are:
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| Total Amount | Enter the total amount to be funded from the credit card. | ||||||||||||||
| CVV Number |
Enter the three-digit Card Verification Value (CVV) number located on the back of the credit card.
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| Name on Card | Enter the credit card holder’s name as it appears on the card. | ||||||||||||||
| Credit Card Number |
Enter the credit card number.
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| Expiration (MM/YY) | Enter the credit card expiration date in a MM/YY format. | ||||||||||||||
| Send GL Voucher |
Select the check box to create a GL Voucher funding record in the core after the Credit Card funding record transmits to ECM successfully.
Reference the following example for an overview of how this functionality can be used by a financial institution:
John Doe opens a savings account at ABC Financial, which requires a minimum balance of $10.00. John decides to fund the savings account with $500.00, using a credit card. Since ABC Financial uses the ECM-Origination connector to process credit card transactions, the funding information for the account product is sent to ECM during the disbursement process. When an account is opened in the core, the nighttime process takes place, and the online banking is set up for that account. In order for John's account to be considered open in the core, the $10.00 minimum balance requirement must be met. Since the funding information for the account product does not get processed and sent to the core from ECM, Jane, a representative at ABC Financial, selects the Send GL Voucher check box when entering the funding information for John's savings account to fund the minimum balance for the account product from a GL. During disbursement, a rule authored by the system administrator is executed to create the GL Voucher funding record for the account product in the core.
This allows the nighttime process to run in the core since the account is open and funded with the minimum balance. Once the information from ECM gets processed to the core, the GL is credited back the $10.00 that was funded to the account product.
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| Billing Address | Enter the credit card holder's billing Address, City, State, and Zip Code. |
The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account with a credit card.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded by the credit card using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The Credit Card funding record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
When GL Voucher is selected as the funding option, the Edit Account Product Funding – GL Voucher window appears. This window provides users with the ability to enter the information required to fund one or more accounts from a General Ledger.
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If the ECM - Origination connector is active at a financial institution, a GL Voucher funding record can also be sent to the core when funding an account product via ACH Transfer or Credit Card. For more information, please see the ACH Transfer and/or Credit Card section in this topic. |
Enter information within the following fields for a General Ledger transaction:
| Field | Description | ||
| Total Amount | Enter the total amount to be funded from the General Ledger account. | ||
| GL Voucher |
Select the GL Voucher from which the deposit account is to be funded. This drop-down list includes all General Vouchers identified within the Lending.GLVoucher table in the database. |
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| Comment |
If desired, enter any comments related to the GL Voucher transaction.
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The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account from the GL Voucher.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded from the GL Voucher using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The GL Voucher funding record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
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The Internal Transfer option is only available when the primary applicant is a current account holder. |
When Internal Transfer is selected as a funding option, the Edit Account Product Funding – Internal Transfer window appears. This window provides users with the ability to enter the information required to use funds from an account within the financial institution to fund one or more new account products.
Enter information within the following fields for an Internal Transfer:
| Field | Description | ||
| Total Amount | Enter the total amount of funds to be transferred from the deposit account. | ||
| Deposit Account |
Select a source account from the drop-down list. This list includes the deposit accounts on record at the institution for all applicants related to the application.
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The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account from the Internal Transfer.
Once is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.
Within the Account Product column, select the account product to be funded from the Internal Transfer using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.
Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.
Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.
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Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:
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The Internal Transfer funding record populates in the Funding grid with a Status of Pending.
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For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section. |
After all funding records have been added, click 
within the screen toolbar to retain the funding information.
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Clicking OK within the Edit Account Product Funding window does not save the funding record to the application. The screen including the Account Product Funding panel must be saved in order to permanently add the funding record to the application. |
The records within the Account Product Funding panel are processed when 
is clicked within the application.
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Since certain funding types do not require processing, system administrators have the ability to determine the funding types that are automatically processed through the PRODUCT_FUNDING_TYPE lookup. When a funding type is configured to automatically process funding within the lookup value, it is determined that the funding record does not need to be processed in order to disburse the application. By default, Cash and Check are the only funding types set to automatically process funding in System Management > Origination > Field Configurations. |
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If the total amount of funding to occur for an account product does not match the value entered within the Amount field in the Account Product screen, an error is received at time of disbursement. For an overview of the Funding process at time of disbursement, please see the Disburse topic in this guide. |
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All funding types are editable prior to disbursement. Once a funding record has a status of Successful,
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. to retain the changes. |
All funding records can be deleted prior to disbursement. Once a funding record has a status of Successful, the record cannot be removed from the application, and
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Clicking removes all funding records associated with a funding type. For example, if there are two accounts being funded by an Internal Transfer, both funding records are removed from the application upon clicking . If it is desired to only remove a single record for a funding type, the record can be deleted from the grid within the Edit Funding window. |
.At any time while processing an application, users are able to click 
within the Application toolbar and select Change Account/Loan Number to determine the account number for the account holder assigned to the application.
Selecting this opens the Change Account/Loan Numbers screen:
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If an account application is created with no account products assigned, the Change Account/Loan Number screen appears as follows:
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The Change Account/Loan Number screen is divided into the following sections:
The Member Account Number section enables users to create a member account number for a new primary applicant, generate a new member account number for an existing primary applicant, or change the account number currently assigned to the application. The Member Account Number may be determined manually by users within the Change Account/Loan Number screen or automatically using Event Processing.
At the bottom of the Change Account/Loan Number screen, the Member Account Number section populates with the name, applicant type, tax identification number, and member account number for the primary applicant assigned to the application.
Once Generate is clicked within this section, an account number for the primary applicant is generated and automatically populated within the Member Account Number field.
When the primary applicant is an existing account holder, and the user is granted the appropriate permission by the system administrator, the Generate button is enabled and provides the ability to create a new record for the applicant in the core system.
Users also have the ability to click Search to retrieve account numbers associated with the applicant’s TIN from the core system.
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The Search function is only available for Member Account Numbers. |
The Search process enables users to change the member account number assigned to the application. If the applicant is a current account holder, theAccount Origination module searches the core for account numbers associated with the applicant’s TIN.
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If the applicant is configured as a non-member, the Search function can be used to locate existing member accounts that may be associated with the TIN provided. |
Search results return in the Select Applicant window.
Associated accounts populate in the grid with the following information:
| Column | Description |
| Account | Displays the account number associated with the applicant. |
| Role | Displays the applicant’s role on the account. |
| Person | Displays the applicant’s name and address. |
Highlight an account within the grid and click 
to change the account number to that of the associated account.
The selected account number populates in the applicant’s Member Account Number field on the Change Account Numbers screen.
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Please see the Generate section within this topic for more information on generating an account number. |
The Member Account Number may generate automatically, based on configurations made within Event Processing. If configured, the Member Account Number generates when the corresponding event occurs. The Create Member Account Number action creates and returns an account number to the module for the application's primary applicant based on the following logic:
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If a rule to set the value of the NewMembership field to Create New Member Account has been authored by the system administrator, a new record for an existing primary applicant is automatically created in the core during the specified stage in the application process. For more information on rule configurations to automatically create an applicant record in the core, please see the Core section under Workspace Toolbar in the Administrator Guide's Application Processing Overview topic. |
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Queue routing rules execute if the application is not currently in process by a user. |
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From the Event Processing page in System Management, the following event/action pair can be configured to execute during the document generation process:
Upon clicking |
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This section only appears within the Change Account/Loan Numbers screen when at least one account product is assigned to the application. |
The Account Products section allows users to manually enter or generate/reserve a new account number (or suffix) from the core system for each account product. Account Product Numbers may be determined manually by users within the Change Account/Loan Number screen or automatically using Event Processing.
Within the Account Products section, a field appears for each type of account product assigned to the application. Users can manually enter an account number for each account product or click Generate to populate an account number from the core.
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The ability to manually enter an account number for each account product within this section is controlled by a parameter within the Origination page in System Management. The Account Product Number (suffix) is editable and required parameter within the System tab must be set to Yes in order for users to be able to manually enter an account number within this section. |
Once Generate is clicked within this section, an account number for each account product is generated and automatically populated within the applicable field(s). If multiple account products are assigned to the application, the account numbers are generated in sequence.
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Please see the Generate section within this topic for more information on generating an account number. |
An Account Product Number/Suffix may generate automatically, based on configurations made within Event Processing. If configured, the Loan Account Number/Suffix generates when the corresponding event occurs. The Generate Account Number action assigns a new product account number/suffix based on the following logic:
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Queue routing rules execute if the application is not currently in process by a user. |
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The Generate button is disabled when:
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The generate account number process creates a record for the account holder in the core system and updates the information on the screen with the new account number(s).
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If configured by the system administrator, a system-defined event may also execute upon clicking  to automatically create a record for the account holder in the core system and generate a member account number for the application’s primary applicant. This allows for the addition of account numbers to application documents before disbursement occurs. For more information, please see the Event Processing Event/Action Pair section within this topic. |
Upon clicking Generate within the Member Account NumberAccount Products section, an account number from the core populates within the associated field.
When the primary applicant is an existing account holder, clicking Generate within the Member Account Number section creates a new record for the applicant in the core system. Upon clicking Generate, a message displays to alert that the primary applicant has an existing account and confirm that a new member account should be created. Click Yes to create a new record for the applicant in the core system or No to return to the Change Account/Loan number screen. Once generated, the new account number for the applicant populates within the Member Account Number field. Upon disbursement of the application, the new Member Account Number is created within the core and the primary applicant's account number is set to the new account number in the application.
Once all account numbers have been entered or generated, click to retain the updated account numbers.
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During disbursement, an account number is only generated when the account number for the is left blank. A Validation error is received to prevent an application from being disbursed if an account number for an is required and not present. For more information, please see the Disburse topic within this guide. |
Clicking triggers the following processes:
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The behavior that occurs during this process may vary in each core. For core specific information, please see the applicable core connector guide for the institution. |
Pending
icon that appears in the CVV Number field does provide the ability to temporarily unmask the value of the CVV number by hovering over the icon. Navigating away from the icon once again masks the credit card number.
to enable the ability to delete the entire credit card number. Once a number is re-entered and the user clicks outside of the CVV Number field, the new number appears masked and the 
