End-User Guide > Application Processing > Post-Decision > Override Processing |
While processing an application, a variety of events may occur that may prompt a user to obtain an override from a supervisor. The events that may trigger an override include the following:
Name | Description | Triggered By | ||
Approval Limit |
The User does not have permission to manually approve the account for this application.
|
Manual Approval |
||
Disbursed Date | The Disbursement Date is not set to today. | Disbursement | ||
Fees | The <fee name> fee from the Sub-Product is being changed from <fee amount> to <fee amount>. | Save | ||
Effective Date | The Effective Date is being changed from <date 1> to <date 2> on this application. | Save | ||
Precise Id | <applicant name> is being excluded from the Precise ID verification check. | Save |
If any of these events trigger an override, an Override Required window opens in the workspace.
The Override Required window enables users to attain an override from a supervisor. This window also contains an alert message that informs the supervisor what caused the Account Origination module to trigger an override.