Temenos Lifecycle Management Suite - Origination Product Guide
Credit Reporting Screen

The Credit Reporting screen allows users to pull new credit reports, perform Military Lending Act (MLA) status searches, and view details regarding previously pulled credit reports and searches. This screen can be assigned to the Workflow and Screens sections in the Application Navigator.

The Credit Reporting screen contains a toolbar that includes the following functions:

Icon Description
Allows users to save the credit reports and MLA searches  that have been selected to use for the application.
Allows users to request a new credit report.
Allows users to request a new stand-alone Military Lending Act status search.
Military Lending Act status search functionality is only available in the Loan Origination module.
 is disabled if the Military Covered Borrower Check connector page parameter is set to Credit Report for all credit bureaus active for the financial institution.
Allows users to review a previously generated credit report, or MLA Status search.

Allows users to modify the TIN associated with the primary and/or joint applicant on the credit report.

This button only appears in the screen if the Change TIN on Credit Report permission is set to Change for the user.

This permission can be set under the Application Processing category in System Management > Users and System Management > Groups > Security Groups.

The Credit Reporting screen contains a grid that populates with all credit reports and MLA searches on file for each applicant on the application. The Credit Report grid contains the following columns:

Column Description
Use Report

Select the Use Report check box that corresponds with the credit report or MLA search to use for the application.

The Use Report check box is disabled for MLA searches.
At least one credit report per applicant must be selected for use on the application.
If a report is past the aging requirements to be used for a credit decision, or if the Credit Bureau Product is not 001 (Equifax Credit Report), or 005 (Experian Credit Report or TransUnion Credit Report), the Use Report check box is disabled, and cannot be selected. 
Type Indicates whether the credit report is single or joint.
Because MLA searches cannot be performed for joint applicants, this field displays "Single" for all MLA searches.
Primary Subject Indicates the name (Last, First) of the primary applicant for whom the credit report was pulled or the MLA search was performed
Primary TIN Indicates the tax ID number of the primary applicant for whom the credit report was pulled or the MLA search was performed
Secondary Subject Indicates the name (Last, First) of the secondary/joint applicant for whom the credit report was pulled or the MLA search was performed
Secondary TIN Indicates the tax ID number of the secondary/joint applicant for whom the credit report was pulled or the MLA search was performed
Credit Report Indicates the credit report or MLA search number and the bureau source.
Inquiry Type Indicates whether the credit report or the MLA search was a Hard or Soft Inquiry.
Credit Report Date Indicates the date the credit report was pulled or the MLA search was performed.
Credit Bureau Product Indicates whether a credit report was pulled or an MLA search was performed.
Used for MLA Check

A read-only field that indicates whether the report was the most recent report used to perform a MLA check, and set the MLA Covered Borrower Status field for the applicant.

When the Military Status Check Date field is set for an applicant, the CreditReportHistoryID from the credit report is stored in the database, and this column is set to true for the corresponding report in the Credit Reporting screen.

No Credit File

Read-only field that indicates whether a credit file was found for the applicant. This field is set to false by default, and is set to true if no credit file was found by the bureau, during Credit Processing.

If a credit file is not found, the MLA data is parsed, and saved. The credit report is also saved to the Core.CreditReportHistory table.
If multiple credit bureaus are active, and a credit file is not found by the first bureau, the system proceeds to the next bureau to attempt to get a credit report.

Credit Reporting Actions

The buttons within the top of the Credit Reporting screen provide the ability to perform the following actions:

Get Credit Report

To request a new credit report for an applicant, click . The Get Credit Report screens opens in a new window. 

Complete the following information within the Get Credit Report screen:

Field Name Description
Primary Subject From the drop-down, select the applicant to use as the primary subject of the credit report.                    
Both primary and joint applicants populate on this list to enable pulling single credit reports for multiple applicants.
PIN If the primary subject has locked/frozen their credit report, enter the PIN required to pull the credit report.                     
Upon locking their credit, a secure PIN is assigned to the consumer to protect against identity theft. 
Secondary Subject From the drop-down, select the applicant to use as the secondary subject of the credit report.       
  • If the applicants are married, select the appropriate secondary subject. If they are not married, two separate single reports should be requested.
  • If the applicants are married and the joint applicant is not available for selection in the Secondary Subject field, navigate to each applicant’s Identification to confirm that the Spouse and Marital Status fields indicate they are married to each other.
PIN If the secondary subject has locked/frozen their credit report, enter the PIN required to pull the credit report. 
Upon locking their credit, a secure PIN is assigned to the consumer to protect against identity theft. 
Credit Bureau From the drop-down, select the bureau to receive the credit report request.                    
The Credit Bureau populates with the credit bureau defaults configured by a system administrator within Loan Product Definitions, however the user is able to reselect the desired credit bureau.

Upon selecting a credit bureau from the Credit Bureau drop-down, the Assigned Credit Score Models list populates with the defaults configured by an administrator within Loan or Account Application Types. To modify the currently assigned score models, or to add additional score models, select the score models within the Available Credit Score Models or Assigned Credit Score Models list,s and use the arrow buttons to move the models between the two lists.

When all parameters have been completed within the Get Credit Report screen, click . The credit report is retrieved and a Credit Bureau Response message displays confirming that the report was successfully retrieved from the credit bureau. The response message also provides the ability to view the credit report. Click Yes to review the report now or No to return to the Credit Reporting screen. 

If Yes is selected, the credit report is displayed in a new window. The credit report contains valuable information such as military status, information mismatches, and credit history for the person in context.

The military borrower status is identified within the last column (MB) of the Consumer Information section in the report. 

When a report is used check a borrower's military status, the Used for MLA Check column is set to true for the applicable report in the Credit Reporting screen.
The ability to obtain military borrower status within a credit report must be configured by a system administrator within the credit bureau connector pages.

The format in which a credit report displays is dependent upon the value of the Credit Report format parameter set by the system administrator in the Underwriting tab of the Origination page in System Management (System Management > Modules > Origination. For details on the information displayed within a credit report, please see the HTML Credit Report Formats topic in this guide.

For information on configuring the Credit Report Format Parameter, please see the Underwriting tab section of the Origination topic in the Administrator Guide.

To print the report, click . To close the credit report window, click .

Upon clicking , the credit report window automatically closes and the new credit report record is displayed within the Credit Reporting screen.

Get MLA Search

To request a new stand-alone military status search for an applicant, as required by the Military Lending Act, click . The Get MLA Search window is displayed.

Complete the Get MLA Search window using the following fields:

Field Description
Primary Subject From the drop-down, select the applicant to serve as the primary subject of the military status search.
Credit Bureau From the drop-down, select the credit bureau being used to obtain the applicant's military status.
The Credit Bureau drop-down displays all credit bureaus active for the financial institution that have the Military Covered Borrower Check connector page parameter set to Stand-alone MLA Search or Credit Report and Stand-alone MLA Search.

Once the Primary Subject and Credit Bureau are defined, click  to send the military status search request to the selected bureau. Upon retrieving the military status from the credit bureau, an MLA Search Response window is displayed to confirm the status report was successfully obtained. The response message also provides the ability to view the MLA status report. Click Yes to review the report now or No to return to the Credit Reporting screen. 

If Yes is selected, the MLA status report is displayed in a new window. The MLA status report contains valuable information such as military status, alert information, and consumer referral information for the person in context.

The military borrower status is identified within the last column (MB) of the Consumer Information section in the report. 

When a report is used check a borrower's military status, the Used for MLA Check column is set to true for the applicable report in the Credit Reporting screen.
The ability to obtain military borrower status within a credit report must be configured by a system administrator within the credit bureau connector pages.

To print the report, click . To close the credit report window, click .

Upon clicking , the MLA status report window automatically closes and the new search record is displayed within the Credit Reporting screen. 

View Report

To view a previously-pulled credit report or military status search, select the report or search record within the grid on the Credit Reporting screen and click .

The credit report or MLA search opens in a new window. Click  to print the report or search.

Click  to close the report or search results window.

When a credit report is viewed in an application, the report populates raw data obtained directly from the Credit Bureau without merging any tradeline liabilities. During credit processing, the tradeline data from the credit bureau is merged with data from Luxor. If desired, a MERGE_CREDIT_REPORT_VIEW parameter is available in the database to allow the credit report service to merge duplicate trade lines when a credit report is viewed in Temenos Infinity. By default, this parameter is set to "0" to maintain the existing functionality that occurs, which does not merge duplicate tradeline data when a credit report is viewed.

If it is desired to update the value of this parameter, please contact a Temenos Customer Care or Professional Services Representative.

Change TIN 

It is highly recommended to exercise caution in using the Change TIN functionality, as updating an applicant's TIN from the Credit Reporting screen also modifies the value of the applicant's TIN throughout the entire application. Once an applicant's TIN is updated, any credit report records associated with the previous TIN are removed from the Credit Reporting screen. 

If necessary, users with the appropriate permission can click  to modify the TIN associated with the primary and/or joint applicant on a credit report.

If a user does not have permission to change an applicant's TIN, the  button does not appear in the screen.

To change an applicant's TIN, highlight the desired record in the Credit Reporting screen, and click .

Upon clicking , a window appears to modify the TIN for the primary  and secondary applicant, if applicable. This window displays an editable text box next to each applicant's name, which populates with the TIN recorded for the applicant on the application.

To change the TIN for an applicant, click within the applicable text box, and update the value of the TIN. Once the desired value has been entered, click .

If a TIN is not entered in one of the following formats, a Validation message is received upon clicking :

  • xxxxxxxxx
  • xxx-xx-xxxx
  • xx-xxxxxxx

A message appears to alert that changing the TIN on the credit report updates the applicant's TIN on the application. To continue with the update, click OK.

Upon clicking OK, the applicant's TIN is updated in the application, and a record for Update Credit Report TIN is added to the audit log in the Audit History screen.

Reprocessing Credit

Credit is reprocessed when a new credit report is selected for the application, through the Use Report check box, within the Credit Reporting screen. During credit reprocessing, data from the previous credit report is overwritten with data from the core. The data from the core is then overwritten by information from the new credit report.

The update from the core during credit reprocessing is not recorded in Temenos Infinity.

Additionally, the following automatically occurs during credit reprocessing:

If information for a liability, such as the percentage to include for an applicant, has been edited within the Liabilities screen or panel, the edits must be manually reapplied after credit is reprocessed.

 

 


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