Temenos Lifecycle Management Suite - Recovery Product Guide
Views Administration

Views are used to group similar for end users to view and work. They can serve as ad-hoc queues and supply users with another route to get to the information they need to work. For example, if you want to see all people that have birthdays this month, and do not want to create another queue, simply create a view to display the people and work them as necessary.

View Attributes

All views share common attributes that are defined while creating, copying, and editing a view.

General

General attributes are located on the General tab: 

Attribute Description
Name Enter a name for the new view in the name field. This is a required field.
Description If necessary, enter a description for the new view.
View Type Select a View Type from the drop down. The type that is selected determines what fields are displayed within the Choose Fields tab and Determine Criteria tab.
Advanced View

Select the Advanced View check box to build an advanced view. Advanced views allow for 2 or more view types to be displayed within a view. Selecting this option disables the Determine Criteria tab.

Advanced Views require a custom procedure to be built and added to the Temenos database. If interested in utilizing this functionality, contact a Temenos Customer Care Representative.

Fields

Field attributes enable administrators to select the fields that display in the view.

Field attributes are located in the Choose Fields tab:

Field Attribute Description
Field Name Displays the Field Names included in the view.
Location Displays the location of the Field within the Field List.
Sort Allows administrators to sort the Field data in ascending or descending order.
Decimal Places Allows administrators to set the length of decimal places a field displays. This is only available for fields with numerical data.

Select the fields that are to be displayed in the View. The order, from top to bottom, that the fields are displayed in this tab is the order they are displayed, from left to right, within the view.

Prior to adding fields to a view, it is recommended to review the following to ensure the expected data populates in the view:

  • If the Workflow/Comment Report View Type is selected on the General tab, an Account folder and a Person folder display in the field list, both containing person information. The fields in the Person folder pertain to the person on which the workflow is run. Because a workflow/comment is always tied to a person, and may be tied to one or more accounts and/or a case, the View may display multiple rows for the same workflow/comment depending on the combination of Account, Person and Case fields chosen.
  • Adding fields from any of the "All" folders in the Field List, such as All Persons for an Account type report, could produce multiple records for an account when a view is generated. For example, if fields from the Application > All Persons > Addresses > folder are included in the view, and the primary account holder has three addresses, three separate records populate in the view; one for each address. If there is a joint on the account, separate records also populate in the view for each address listed for the joint.

If it is desired to produce one line of data for each account in the view, use the view Criteria to filter data for a specific address type, or role, or use fields from specific folders in the Field List in place of the "All" fields. For example, use fields from the Primary or Secondary folders, rather than All Persons.

ShowAdding a Field

To add a field, click . The field list displays.

The field list is a feature used throughout the Lifecycle Management Suite to define the fields to display on reports, views, and exports. It is also used in criteria building for reports, views, exports, and searches.

Each field selector window looks the same regardless of how it is accessed. In the below example, the field selector has been accessed through the Fields tab when creating a new report.

By default, the field selector opens in a tree format with expandable folders and sub-folders. When using the Field Tree format, click the arrow next to the folder name to expand or collapse. Expand the folders until the desired field has been found, or search for the field by entering any text into the search text box and hitting Enter on the keyboard. Click on the field to highlight it blue and double-click or select  at the top of the field selector window to add it to the field list.

In the example below, the Account Information folder and the Balances sub-folder are expanded.  

To change the view of the field selector from a tree to a search grid format, click the View drop-down and select Search Grid.

Locate the desired field by entering any search text into the text box and hit Enter on the keyboard. A list of results display including the field name and location.Click on the desired field to highlight it blue and double-click or select  to add it to the field list.

Select a field that is to be included in the view and click . After fields have been inserted, users may re-arrange the order by clicking and dragging fields to their desired position. Users can also change the display of any field by clicking in the Field Name column or setup default sorting by choosing the field in the Sort column.

Criteria

Criteria attributes are located on the Determine Criteria tab.

Use the criteria builder to specify what the system is to display in the view. For more information on the Criteria Builder, see the Criteria Builder help section within the User Guide.

Security

Security attributes provide the ability to assign specific users and/or security groups access to the view.

In addition to being assigned to the view within this tab, the user or security group must also be granted View or Change access to the Workspace permission in order for  workspaces to be opened from the view in the Ribbon Bar. This permission is set under the Collection category of the Permissions tab in System Management > Users or System Management > Groups > Security Groups. For more information, please see the Users or Security Groups topic in this guide.

The following attributes are located on the Security tab:

Attribute Description
Assign Users Select users from the Available Users list and move them to Assigned Users to provide users access to the view.
Assign Groups Select groups from the Available Groups list and move them to Assigned Groups to provide groups access to the view.

Categories

The categories attribute is located on the Categories tab:

Attribute Description
Assign Categories Select categories from the Available Categories list and move them to Assigned Categories to provide users access to the view.

Charts

Charts can be built to reflect the data populated in the view.

The chart attributes that are displayed on the Charts tab are defined when a chart is added.

To add a chart, click Add Chart. The Add Chart screen appears.

Chart Attribute Description
Title Provide a title for the chart.
Chart Type Select the type of chart from the drop-down.
Group Field Select the Group Field. This is how the data is grouped when the chart is displayed
Data Field Select the Data Field. This is the variable that is measured within the grouping.
Date Part to Group By If a date field is selected in the Group Field, select how the dates are to be grouped such as Day, Month or Year.
Data Aggregate Type Select the aggregate type to calculate the data. This is dependent on which Group Field is selected.

When finished, click OK. The chart appears within the Charts tab. To edit information on the chart, click within the columns and make any changes.

Charts built in this tab are available to view as a part of a Dashboard using the Charting Web Part. For more information on how to view this chart, see the Web Parts section within the Dashboard features in the User Guide.

ShowCreating a View

ShowCopying a View

ShowEditing a View

ShowDeleting a View

For more information about running a view, please see the Views section of the End User guide.

 

 


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