Temenos Lifecycle Management Suite - Origination Product Guide
Funding

When funding approved applications, users are able to allocate loan proceeds by selecting applicant deposit accounts, check payees, and voucher transactions to the General Ledger or fund accounts via Check, Credit Card, ACH Transfer, or Internal Transfer.

Users are able to complete the funding of an application by performing the following actions:

The generation of new loan account numbers and suffixes can be an automated process if the core supports account number auto-generation.

This process is enabled by the Host supports account number auto-generation parameter within the System tab in the Origination page in System Management. For more information, please see the applicable Core Connector Guide.

User-defined Application or Account Product screens can be created to allow users to update account numbers and fund approved applications. While account numbers can be generated by clicking  within the Application Toolbar and selecting Change Account/Loan Number, applications must be funded by navigating to an Application or Account Product screen that contains the Funding panel.

This topic provides the following information to assist users in funding an application:

Application Screen

In order to capture funding information within a loan application, system administrators can configure a user-defined Application screen to include different panels and fields that capture important funding data for a loan application.

Depending on the configuration of the Workflow Model, this screen can be configured to appear within the Workflow and Screens section in the Application Navigator, as shown with the Funding screen in the below example:

Depending on the configuration of the user-defined Application screen, users may be able to view a funding summary and allocate loan proceeds directly within the Funding Screen. 

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Funding Summary Panel

Depending on the configuration of the user-defined Application screen, a panel can be configured to capture loan information such as Base Loan Amount, Final Loan Amount, Approved Loan Amount, and Total Cross-sell In Loan Amount.

Additionally, fields may be configured to update the account numbers associated with the loan application. If the account number information is updated in the Funding screen, the loan is assigned the account numbers provided upon disbursement.

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Funding Panel

The Funding panel can be added to an Application screen in System Management > Origination > Screens.

The Funding panel allows users to allocate loan proceeds by selecting applicant deposit accounts, check payees, ACH transfer to a third party, or voucher transactions to the General Ledger. Additionally, the Funding panel contains a grid that populates with loan proceed recipient records.

The Funding panel also tracks loan funding amounts, so users are able to see the remaining amount of funds to be allocated. Continue adding allocations until the Remaining Amount is $0.00.

The Funding panel contains a toolbar that allows users to perform the following functions:

Icon Description
Allows a user to input a loan proceeds recipient.
Allows a user to edit a loan proceeds recipient.
Allows a user to remove a loan proceeds recipient.

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Adding Funding Recipients

When  is clicked, a drop-down list populates with the available funding options. Select one the following funding options to allocate loan funds:

ShowACH Transfer

The ACH Transfer funding option is only available when the NACHA connector is active for an institution, or the T24 core is the Disbursement Provider for the application.  

When a user selects ACH Transfer as a funding option, the Edit Funding ACH screen opens in a new window. 

The Edit Funding ACH screen allows users to allocate the loan proceeds to be sent to a third party by completing the following fields:

When ACH Transfer is selected as the funding method in a vendor application, the funding information configured for the vendor by the system administrator pre-populates in the Edit Funding ACH screen.

Funding information for a vendor is configured within the Funding tab in Vendor Management (System Management > Origination > Loan > Vendor Management). For more information, please see the Funding section of the Vendor Management topic in the Administrator Guide.

Field Description
ACH Account Name Enter the name of the financial institution/vendor to receive the allocation.
Business Select the check box to identify that the ACH Account Name for the funding record is related to a business/organization. This field is set to false by default, but is automatically set to true if data is copied to the ACH Transfer record from Vendor Management.
ACH Account Number Enter the account number where the allocation is to be transferred.
ACH Routing Number Enter the routing number for the receiving financial institution.
ACH Account Type Select Checking or Savings to identify the type of account to receive the allocation.
Amount This field defaults to the amount available to be funded. If desired, clear the default amount pre-populated in the field and enter the amount to be sent in the ACH Transfer.
GL Voucher Select the General Ledger from which the allocation is to be made. This drop-down includes a list of the general vouchers identified within the Lending.GLVoucher database table.
Comments

If desired, enter comments regarding the ACH transaction.

Comments associated with an ACH Transfer can be viewed in a screen, view, or report that is configured to include the Comment field.

Once all fields are complete, click  to add the ACH Transfer funding record to the application.

With this funding option, information is placed in a formatted file and exported to the vendor via the NACHA - Origination connector. For more information, please see the NACHA - Origination Connector Guide.

ShowCheck

When a user selects Check as a funding option, the Edit Funding Check screen opens in a new window. 

The Edit Funding Check screen contains a General Panel where users can enter the following information:

Field Description
Amount Enter the value of the check being issued from the loan proceeds.
Check Number Enter the number of the check being issued.
Memo Enter the memo statement that appears on the check.
Comments Enter any applicable funding comments.

Once the check information is entered, identify a maximum of three check payees for each check used to fund a loan application. Starting with Payee 1, enter the names of the individuals or businesses checks to appear on the check(s).

If the loan payees are also the applicants, the Payee fields contain a drop-down list that pre-populates with the name of each applicant on the application.

Each payee panel contains the following fields:

Field Description
Payee

Using the drop-down, select the applicant who the check is to be made payable to.

Once an applicant/payee is selected, the name and address fields populate with information provided during origination. 
First Name Enter the first name of the check payee.
Last Name

Enter the last name of the check payee.

If the payee is a business, use the Last Name field to enter the business name.
Exclude from OFAC checking If the payee is to be excluded from OFAC checking, select this check box
Business Select this check box if the check payee is a business.
Address 1 Enter the check payees's street address.
Address 2 Enter the check payees's street address line 2.
City Enter the check payees's city.
State Enter the check payees's state.
Zip Enter the check payees's postal code.

If multiple payees are added to check, indicate if the check is made payable as an AND or OR relationship.

Checks made payable using an "And" relationship typically require the signatures of all payees. Checks made payable using an "Or" relationship typically require only one signature.

Once all payee information has been entered, click  to finalize the payees. Click  to remove all information that has been entered in the Edit Funding Check screen. Click  to return to the Funding panel without adding any payees.

ShowDeposit

When a user selects Deposit as a funding option, the Edit Funding Deposit screen opens in a new window.

 

The Edit Funding Deposit screen allows users to allocate loan proceeds directly to the applicant's deposit accounts within the institution by completing the following fields:

Fields Description
Amount In the Amount field, enter the amount that is to be deposited into the applicant’s account.
Deposit Acct

Use the Deposit Account drop-down list to select the account where the application proceeds are to be deposited. This drop-down list contains the primary applicant's current account products at the institution as well as all account products associated with the application.

If the account number of an application account product has not been determined, the drop-down list displays "Account Number Not Assigned - Account Product Name."
If the account product is removed from the application, all associated funding records are removed from the Deposit Acct drop-down.
Comments Enter any applicable funding comments.

Once the deposit allocation has been entered, click  to finalize the deposit allocation selection. Click  to return to the Funding panel without selecting a deposit allocation.

ShowGL Voucher

 When a user selects GL Voucher as a funding option, the Edit Funding GL Voucher screen opens in a new window.

The Edit Funding GL Voucher screen allows users to allocate loan proceeds (such as fees and premiums that are financed into the loan) directly to an institution General Ledger account by completing the following fields:

Field Description
Amount In the Amount field, enter the amount that is to be deposited into the General Ledger account.
GL Voucher

The GL Voucher field contains a drop down list that pre-populates with the General Ledger account eligible for loan fund allocations.

.

The GL Voucher drop-down populates with the general vouchers identified within the database's Lending.GLVoucher table.

Comments Enter any applicable funding comments.

 

Once the GL Voucher allocation has been entered, click  to finalize the GL voucher allocation selection. Click  to return to the Funding panel without selecting a GL Voucher allocation.

If an application contains internal liabilities, which are being refinanced, the Loan Origination module automatically creates funding records. Users cannot edit or delete these funding records. However, if an application contains external liabilities which are being refinanced, users must manually create the Check or GL funding records.

Clicking OK within the Edit Funding window does not save the funding recipient to the application. The screen must be saved in order to permanently add the funding recipient to the application.

The transactions within the Funding panel are processed when  is clicked within the Application Toolbar.

For an overview of the Funding process at time of disbursement, please see the Disburse topic within this guide.

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Editing Funding Recipients

All funding types are editable prior to disbursement.

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Deleting Funding Recipients

All funding types are able to be deleted prior to disbursement.

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Account Product Screen

An itemized list of the account products added to an application may appear under different Workflow categories within the Application Navigator.

The Account Products system screen must be assigned to a workflow category in order for the list of account products to appear within the application workflow. For more information, please see the Account Products topic within the Administrator guide.

Clicking a product name opens the Account Product screen assigned by the system administrator. System administrators can configure these user-defined screens to include different fields and panels that display and capture information for the account.

If the screen assigned to the account product is configured to include the Account Product Funding panel, users are able to capture funding information for an account directly within the Account Product screen.

Whether or not funding for an account product is required is determined by the value entered in the Amount field. Funding is required for any account product that has a value greater than 0 in the Amount field. If there is a minimum amount required to fund the account product, system administrators can dictate this value through business rules. 

For more information on account products in an application, please see the Account Products topic within this guide.

Account Product Funding Panel

The Account Product Funding panel can be added to an Account Product or Application type screen in System Management > Origination > Screens.

The Account Product Funding Panel provides users with the ability to identify a funding type for the new account product(s), and capture the information necessary to transfer funds into the new account(s) at time of disbursement. This panel groups data by funding record type, and displays a row under each grouping for the account product(s) being funded by the funding type. For example, in the below image, the panel grid includes two funding record types; one for a Check, which is being used to fund a Premium Checking account, and one for an Internal Transfer to fund a Premium Savings account.

Each column within the panel grid displays the following information for each funding record:

Column Description
Type

Displays the type of funding selected, in addition to a specific identifier for the funding type, such as a check number. Reference the table below for an overview of the available funding types for an account product, and the identifier that displays in the Type column for each funding type:

Funding Type Identifier Description in Panel
ACH Transfer Account Number and Account Type. Type: ACH Transfer - <ACH Account Number> - <ACH Account Type>.
Cash Counter increment for each instance of the Cash funding type in the panel. Type: Cash - <Number increased by one for each instance>.
Check Check Number. Type: Check - <Check Number>.
Credit Card Credit Card Type and last four digits of the Credit Card Number. Type: Credit Card - <Credit Card Type> - <Last Four Digits of Credit Card Number>.
GL Voucher

Host Account Title for the selected GL and Host Account Number for the selected GL.

Type: GL Voucher - <Host Account Title for the selected GL> - <Host Account Number for the selected GL>.

Internal Transfer

Internal Transfer is only an available option when the primary applicant is a current account holder.
Account Number for the selected Asset. Type: Internal Transfer - <Account Number for the selected AssetId>.
Account Product

Displays the name of the account product being funded with the transaction, as well as the account number for the account product, if one has been generated.

If an account number has not been generated, only the account product name displays within the column.
Status

Displays the status of the account’s funding. One of the following statuses may appear within this column:

ShowPending

Identifies that account funding has not yet occurred and the funding record is awaiting transfer. A status of Pending displays after a funding record is added and prior to the transfer of funds at time of disbursement.

ShowSuccessful

Identifies that account funding has occurred and the funds were transferred successfully at time of disbursement.

ShowFailed

Identifies that a failure occurred while trying to fund the account at time of disbursement. If a failure occurs, a message is received to indicate which transaction failed and the reason for the failure.
Amount Displays the amount of funds being transferred into the account.
Response Message

Displays a response message, such as a confirmation code returned by a connector.

This column only displays when the SWBC Payments connector is active.
Total Displays the total amount of funding to occur for the funding type at time of disbursement. This amount reflects the sum of each funding record for the type that is added to the application.

In addition to the total for each funding type that is displayed in the panel grid, a Total field is also displayed below the grid for each account product on the application. Each Total field identifies the total amount of funding to occur for the specified account product. For example, if funding transactions are added for a Premium Checking and a Premium Savings, two Total fields appear in the bottom of the panel: Total Premium Checking and Total Premium Savings, as shown in the above image.

The buttons in the Account Product Funding panel provide the ability to perform the following actions:

Each button within the Funding panel is disabled after all funding records have completed successfully, and the application has been disbursed.

Prior to disbursement, the behavior of the  and  buttons is based on the status of the funding record. For more information, please see the sections for Editing Funding Records and Deleting Funding Records in this topic.
Icon Description

Allows a user to identify a funding type and add a funding record to the application.

Allows a user to edit a funding record.

Allows a user to delete a funding record.

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Adding Account Funding Records

When  is clicked, a drop-down is displayed listing the available funding options.

After selecting a funding option, an Edit window appears to complete the necessary fields for the funding record, as well as identify the account products to be funded by the record. Please see the Account Product Funding Records video below for an overview of the grid behavior in the Edit Account Product Funding window, and a walk-through of how to add multiple funding transactions for a funding type.

Image

Select one the following options to fund an account product:

ShowACH Transfer

When ACH Transfer is selected as the funding option, the Edit Account Product Funding – ACH Transfer window appears. This window provides users with the ability to enter the information required to fund one or more accounts through an ACH Transfer from an outside financial institution.

If the connector being used to support ACH transactions is inactive, the ACH Transfer option appears as an available funding option; however, the account product cannot be successfully funded without the connector enabled. For more information, please see the applicable connector guide.

Enter information within the following fields for an ACH Transfer:

Field Description
ACH Account Type Select an option from the list to identify the type of account from which funds are being transferred. This drop-down includes the values configured for the ACH_Account_Type lookup in System Management > Field Configurations.
Total Amount Enter the total amount of funds to be transferred from the outside financial institution.
Account Holder Name Enter the name of the account holder.
ACH Routing Number Enter the routing number of the source account.
ACH Account Number Enter the account number of the source account.
Send GL Voucher

Select the check box to create a GL Voucher funding record in the core after the ACH Transfer funding record transmits to the SWBC Payments interface successfully.

This field only appears within the Edit Account Product Funding – ACH Transfer window when the SWBC Payments - Origination connector (ECM) is active at the financial institution.

Reference the following example for an overview of how this functionality can be used by a financial institution:

ShowSend GL Voucher for ACH Transaction Example:

John Doe opens a savings account at ABC Financial, which requires a minimum balance of $10.00. John decides to fund the savings account with $500.00, using an ACH Transfer from his checking account at a different institution. Since ABC Financial uses the SWBC Payments -Origination connector to process ACH transactions, the funding information for the account product is sent to the SWBC Payments interface during the disbursement process.

When an account is opened in the core, the nighttime process takes place, and the online banking is set up for that account. In order for John's account to be considered open in the core, the $10.00 minimum balance requirement must be met. Since the funding information for the account product does not get processed and sent to the core from the SWBC Payments interface, Jane, a representative at ABC Financial, selects the Send GL Voucher check box when entering the funding information for John's savings account to fund the minimum balance for the account product from a GL. During disbursement, a rule authored by the system administrator is executed to create the GL Voucher funding record for the account product in the core. 

The GL Account Number and Amount are defined in the rule authored by the system administrator.

This allows the nighttime process to run in the core since the account is open and funded with the minimum balance. Once the information from SWBC Payments gets processed to the core, the GL is credited back the $10.00 that was funded to the account product.

For more information on using this functionality in a specific core, please see the applicable Core Connector Guide.

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account through the ACH Transfer.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded by the ACH Transfer using the drop-down list. This drop-down includes a list of all account products on the application.

Within the drop-down, account products are listed in the order that they were added to the application. When there are multiple account products on an application, the Account Product drop-down defaults to the first account product added to the application.

After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The ACH Transfer record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

ShowCash

When Cash is selected as the funding option, the Edit Account Product Funding – Cash window appears. This window provides users with the ability to enter the information required to fund one or more accounts through a cash transaction at the institution.

Enter information within the following fields for a cash transaction:

Field Description
Total Amount Enter the total amount of funds to be accepted in cash.
Comment

If desired, enter any comments related to the cash transaction.

Comments associated with a cash transaction can be viewed in a screen, view, or report that is configured to include the Comment field.

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account through the cash transaction.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded by the cash transaction using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The Cash funding record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

ShowCheck

When Check is selected as the funding option, the Edit Account Product Funding – Check window appears. This window provides users with the ability to enter the information required to fund one or more accounts with a check.

Enter information within the following fields for a check transaction:

Field Description
Total Amount Enter the total amount to be funded by the check.
Check Date Enter the date recorded on the check. Clicking within this field displays a calendar to select a date, but a date can also be manually entered.
Check Number Enter the Check Number.
Payable To Enter the name recorded within the "Pay to the order of" line of the check.
       

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account with a check.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded by the check using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The Check funding record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

ShowCredit Card

When Credit Card is selected as the funding option, the Edit Account Product Funding – Credit Card window appears. This window provides users with the ability to capture the information required to fund one or more accounts through a credit card transaction.

If the connector being used to support credit card transactions is inactive, the Credit Card option appears as an available funding option; however, the account product cannot be successfully funded without the connector enabled. For more information, please see the applicable connector guide.

 

Enter information within the following fields for a credit card transaction:

Field Description
Credit Card Type

Select the type of credit card being used to fund the account from the drop-down list. The Credit Card Type options are:

  • Visa
  • MasterCard
  • Discover
Total Amount Enter the total amount to be funded from the credit card.
CVV Number Enter the three-digit Card Verification Value (CVV) number located on the back of the credit card.

To maintain compliance with the PCI regulations that require CVV numbers to be masked, and not displayed in clear text on a screen, the entire CVV number is masked once a user clicks outside of the CVV Number field. While this functionality cannot be disabled, the  icon that appears in the CVV Number field does provide the ability to temporarily unmask the value of the CVV number by hovering over the icon. Navigating away from the icon once again masks the credit card number.

The ability to unmask the value of the CVV number is determined by the system administrator. If a user is not granted permission to view masked fields, a tool-tip is presented to the user when hovering over the  icon to identify that permission to unmask the field is not enabled.

Reference the following list for an overview of the behavior that occurs with the  icon when entering data in the CVV Number field:

  • When editing the value in the CVV Number field, the entire CVV number must be deleted and re-entered; therefore, once a user clicks within the CVV Number field, the  icon becomes an  to enable the ability to delete the entire credit card number. Once a number is re-entered and the user clicks outside of the CVV Number field, the new number appears masked and the  icon is again displayed.
  • When a value is manually entered within the CVV Number field, but permission to view masked fields is not enabled, the value can be unmasked until the screen is saved and refreshed. Once the screen is saved, and the content is refreshed, the View Masked fields restriction is reapplied, and hovering over the icon returns the restriction message, rather than the value of the field.
To further enhance security and PCI regulations, an administrator can configure the following event/action pair to remove the value in the CVV Number field once the transaction has been successfully sent to ECM, or the application has been successfully disbursed.
Item Configuration
Field Changed Event Field: Application.AccountProducts.Fundings.FundingStatusId
Execute Rules Action Rule: Delete_CVV2_Value
Delete_CVV2_Value Rule
Name on Card Enter the credit card holder’s name as it appears on the card.
Credit Card Number

Enter the credit card number.

To be in compliance with the PCI regulations that require credit card numbers to be masked, and not displayed in clear text on a screen, all but the last four digits of the credit card number are masked once a user clicks outside of the Credit Card Number field. While this functionality cannot be disabled, the  icon that appears in the Credit Card Number field does provide the ability to temporarily unmask the value of the credit card number by hovering over the icon. Navigating away from the icon once again masks the credit card number.

The ability to unmask the value of the CVV number is determined by the system administrator. If a user is not granted permission to view masked fields, a tool-tip is presented to the user when hovering over the  icon to identify that permission to unmask the field is not enabled.

Reference the following list for an overview of the behavior that occurs with the  icon when entering data in the CVV Number field:

  • When editing the value in the Credit Card Number field, the entire credit card number must be deleted and re-entered; therefore, once a user clicks within the Credit Number field, the  icon becomes an  to enable the ability to delete the entire credit card number. Once a number is re-entered and the user clicks outside of the Credit Card Number field, the new number appears masked and the  icon is again displayed.
  • When a value is manually entered within the Credit Card Number field, but permission to view masked fields is not enabled, the value can be unmasked until the screen is saved and refreshed. Once the screen is saved, and the content is refreshed, the View Masked fields restriction is reapplied, and hovering over the icon returns the restriction message, rather than the value of the field.
Expiration (MM/YY) Enter the credit card expiration date in a MM/YY format.
Send GL Voucher

Select the check box to create a GL Voucher funding record in the core after the Credit Card funding record transmits to ECM successfully.

This field only appears within the Edit Account Product Funding – Credit Card window when the ECM - Origination connector is active at the financial institution.

Reference the following example for an overview of how this functionality can be used by a financial institution:

ShowSend GL Voucher for Credit Card Transaction

John Doe opens a savings account at ABC Financial, which requires a minimum balance of $10.00. John decides to fund the savings account with $500.00, using a credit card. Since ABC Financial uses the ECM-Origination connector to process credit card transactions, the funding information for the account product is sent to ECM during the disbursement process.

When an account is opened in the core, the nighttime process takes place, and the online banking is set up for that account. In order for John's account to be considered open in the core, the $10.00 minimum balance requirement must be met. Since the funding information for the account product does not get processed and sent to the core from ECM, Jane, a representative at ABC Financial, selects the Send GL Voucher check box when entering the funding information for John's savings account to fund the minimum balance for the account product from a GL. During disbursement, a rule authored by the system administrator is executed to create the GL Voucher funding record for the account product in the core. 

The GL Account Number and Amount are defined in the rule authored by the system administrator.

This allows the nighttime process to run in the core since the account is open and funded with the minimum balance. Once the information from ECM gets processed to the core, the GL is credited back the $10.00 that was funded to the account product.

For more information on using this functionality in a specific core, please see the applicable Core Connector Guide.

Billing Address Enter the credit card holder's billing Address, City, State, and Zip Code.
       

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account with a credit card.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded by the credit card using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The Credit Card funding record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

ShowGL Voucher

When GL Voucher is selected as the funding option, the Edit Account Product Funding – GL Voucher window appears. This window provides users with the ability to enter the information required to fund one or more accounts from a General Ledger.

If the ECM - Origination connector is active at a financial institution, a GL Voucher funding record can also be sent to the core when funding an account product via ACH Transfer or Credit Card. For more information, please see the ACH Transfer and/or Credit Card section in this topic.

Enter information within the following fields for a General Ledger transaction:

Field Description
Total Amount Enter the total amount to be funded from the General Ledger account.
GL Voucher

Select the GL Voucher from which the deposit account is to be funded. This drop-down list includes all General Vouchers identified within the Lending.GLVoucher table in the database.

Comment

If desired, enter any comments related to the GL Voucher transaction.

Comments associated with a GL Voucher transaction can be viewed in a screen, view, or report that is configured to include the Comment field.

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account from the GL Voucher.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded from the GL Voucher using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The GL Voucher funding record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

ShowInternal Transfer

The Internal Transfer option is only available when the primary applicant is a current account holder.

When Internal Transfer is selected as a funding option, the Edit Account Product Funding – Internal Transfer window appears. This window provides users with the ability to enter the information required to use funds from an account within the financial institution to fund one or more new account products.

Enter information within the following fields for an Internal Transfer:

Field Description
Total Amount Enter the total amount of funds to be transferred from the deposit account.
Deposit Account

Select a source account from the drop-down list. This list includes the deposit accounts on record at the institution for all applicants related to the application.

Since certain regulations prohibit specific account types from being used to fund an account, system administrators have the ability to determine the account types that are available to fund an account product through an internal transfer. When an Internal Transfer funding record is added for an account product, the account types that are restricted from funding in the ASSET_OWNERSHIP_TYPE lookup do not populate as an option to select within the Deposit Account drop-down.

The grid below the fields provides the ability to distribute the total amount of funds between one or more account products. Clicking  populates an editable row in the grid that allows users to select an account product, and determine the amount to be funded to each account from the Internal Transfer.

Once  is clicked, the Account Product and Amount columns become active, and the Remaining Amount field populates with the value set for the Total Amount.

Within the Account Product column, select the account product to be funded from the Internal Transfer using the drop-down list. This drop-down includes a list of all account products on the application. After an account product is selected, enter the amount to be funded to the account product within the Amount column.

Once an account product and amount are defined, the amount is added to the Total field below the grid, and subtracted from the Remaining Amount field.

Continue adding transactions until the Total Amount is reached, and the Remaining Amount is $0.00. Once the Remaining Amount equals $0.00, click OK to add the funding record to the application.

Upon clicking OK, the system validates the following for the funding record, and returns an error if the below conditions are NOT met:

  • The Remaining Amount equals $0.00.
  • The value entered in the Amount column is greater than $0.00.
  • Only one instance of funding exists in the Edit grid for each account product. For example, if a funding record is added in the Edit grid for a Premium Checking account, Premium Checking cannot be selected again within the Account Product column, as the same account product cannot be added more than once for a single funding record.

The Internal Transfer funding record populates in the Funding grid with a Status of Pending.

For a complete overview of the grid behavior in the Edit Account Product Funding window, please see the Account Product Funding Records video in the beginning of this section.

After all funding records have been added, click  within the screen toolbar to retain the funding information.

Clicking OK within the Edit Account Product Funding window does not save the funding record to the application. The screen including the Account Product Funding panel must be saved in order to permanently add the funding record to the application.

The records within the Account Product Funding panel are processed when  is clicked within the application.

Since certain funding types do not require processing, system administrators have the ability to determine the funding types that are automatically processed through the PRODUCT_FUNDING_TYPE lookup. When a funding type is configured to automatically process funding within the lookup value, it is determined that the funding record does not need to be processed in order to disburse the application. By default, Cash and Check are the only funding types set to automatically process funding in System Management > Origination > Field Configurations.
If the total amount of funding to occur for an account product does not match the value entered within the Amount field in the Account Product screen, an error is received at time of disbursement. For an overview of the Funding process at time of disbursement, please see the Disburse topic in this guide.

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Editing Funding Records

All funding types are editable prior to disbursement. Once a funding record has a status of Successful,  remains enabled within the Account Product Funding grid; however, the Edit Funding window is read-only, and the  and  buttons are disabled in the Edit grid.

If there are multiple funding records associated with a funding type, and one or more of the records have a status of Pending or Failed, the Edit Funding window allows for changes to be made, but only for the failed or pending record. The fields in the top of the Edit window are read-only, but the  and  buttons are enabled when the failed or pending record is selected in the Edit grid.

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Deleting Funding Records

All funding records can be deleted prior to disbursement. Once a funding record has a status of Successful, the record cannot be removed from the application, and  is disabled in the Account Product Funding grid.

If a funding record has a status of Failed,  is enabled when the failed record is selected in the Account Product Funding grid.
Clicking  removes all funding records associated with a funding type. For example, if there are two accounts being funded by an Internal Transfer, both funding records are removed from the application upon clicking . If it is desired to only remove a single record for a funding type, the record can be deleted from the grid within the Edit Funding window.  

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Change Account/Loan Number

At any time while processing an application, users are able to click  within the Application toolbar and select Change Account/Loan Number to determine the account number for the account holder,  and/or account product(s) assigned to the application.

Selecting this opens the Change Account/Loan Numbers screen: 

The following screenshot displays how the Change Account/Loan Number screen appears when a loan application includes account products:

When an account application is created, the Change Account/Loan Number screen appears as shown below:

If an account application is created with no account products assigned, the Change Account/Loan Number screen appears as follows:

 

The Change Account/Loan Number screen is divided into the following sections:

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Loan Account Number

The Loan Account Number section enables users to create a new loan account numbers/suffixes for the loan the application. The Loan Account Number may be determined manually by users within the Change Account/Loan Numbers screen or automatically using Event Processing.

Change Account/Loan Number Screen

The Loan Account Number section allows users to manually enter or generate/reserve a new Loan Account Number (or suffix) in the core system.

The ability to manually enter a loan account number within this section is controlled by a module parameter set within the Origination page in System Management. The Loan Number (suffix) is editable and required parameter within the System tab must be set to Yes in order for users to be able to manually enter a loan account number within this section.

A user’s ability to enter or generate an account number depends on the loan type.

Once Generate is clicked within this section, a loan account number generates and automatically populates within the Loan Account Number field.

Please see the Generate section within this topic for more information on generating an account number.

Event Processing

The Loan Account Number/Suffix may generate automatically, based on configurations made within Event Processing. If configured, the Loan Account Number/Suffix generates when the corresponding event occurs. The Generate Account Number action assigns a new loan and/or account number/suffix based on the following logic:

Queue routing rules execute if the application is not currently in process by a user.

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Member Account Number

The Member Account Number section enables users to create a member account number for a new primary applicant, generate a new member account number for an existing primary applicant, or change the account number currently assigned to the application. The Member Account Number may be determined manually by users within the Change Account/Loan Number screen or automatically using Event Processing.

When processing loan applications that require escrow, users are able to create the customer/member record, base share and escrow account within Temenos Infinity  prior to disbursing.

Change Account/Loan Number Screen

At the bottom of the Change Account/Loan Number screen, the Member Account Number section populates with the name, applicant type, tax identification number, and member account number for the primary applicant assigned to the application.

Once Generate is clicked within this section, an account number for the primary applicant is generated and automatically populated within the Member Account Number field.

When the primary applicant is an existing account holder, and the user is granted the appropriate permission by the system administrator, the Generate button is enabled and provides the ability to create a new record for the applicant in the core system.

Users also have the ability to click Search to retrieve account numbers associated with the applicant’s TIN from the core system.

ShowSearch

The Search function is only available for Member Account Numbers.

The Search process enables users to change the member account number assigned to the application. If the applicant is a current account holder, theLoan or Account Origination modules search the core for account numbers associated with the applicant’s TIN.

 If the applicant is configured as a non-member, the Search function can be used to locate existing member accounts that may be associated with the TIN provided.
       

Search results return in the Select Applicant window.

 

Associated accounts populate in the grid with the following information:

Column Description
Account Displays the account number associated with the applicant.
Role Displays the applicant’s role on the account.
Person Displays the applicant’s name and address.

Highlight an account within the grid and click  to change the account number to that of the associated account.

The selected account number populates in the applicant’s Member Account Number field on the Change Account Numbers screen.

Please see the Generate section within this topic for more information on generating an account number.

Event Processing

The Member Account Number may generate automatically, based on configurations made within Event Processing. If configured, the Member Account Number generates when the corresponding event occurs. The Create Member Account Number action creates and returns an account number to the module for the application's primary applicant based on the following logic:

Queue routing rules execute if the application is not currently in process by a user.

From the Event Processing page in System Management, the following event/action pair can be configured to execute during the document generation process:

  • Document Pre-Generation Event
  • Create Member Account Number Action

Upon clicking  in the Application toolbar, this pairing automatically creates a record for the account holder in the core system and generates a member account number for the application’s primary applicant. This allows for the addition of account numbers to application documents before disbursement occurs.

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Account Products

This section only appears within the Change Account/Loan Numbers screen when at least one account product is assigned to the application.

The Account Products section allows users to manually enter or generate/reserve a new account number (or suffix) from the core system for each account product. Account Product Numbers may be determined manually by users within the Change Account/Loan Number screen or automatically using Event Processing.

Change Account/Loan Number Screen

Within the Account Products section, a field appears for each type of account product assigned to the application. Users can manually enter an account number for each account product or click Generate to populate an account number from the core.

The ability to manually enter an account number for each account product within this section is controlled by a parameter within the Origination page in System Management. The Account Product Number (suffix) is editable and required parameter within the System tab must be set to Yes in order for users to be able to manually enter an account number within this section.

Once Generate is clicked within this section, an account number for each account product is generated and automatically populated within the applicable field(s). If multiple account products are assigned to the application, the account numbers are generated in sequence.

Please see the Generate section within this topic for more information on generating an account number.

Event Processing

An Account Product Number/Suffix may generate automatically, based on configurations made within Event Processing. If configured, the Loan Account Number/Suffix generates when the corresponding event occurs. The Generate Account Number action assigns a new product account number/suffix based on the following logic:

Queue routing rules execute if the application is not currently in process by a user.

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Generating Account Numbers

The Generate button is disabled when:

  • The Host supports person account number auto-generation parameter is set to No within the System tab of the Origination page in System Management.
  • The Host supports account number auto-generation parameter is set to No within the System tab of the Origination page in System Management.
  • Editability for the ‘Enter Account Product Account,’ ‘Enter Loan Account,’ and/or ‘Enter Person Account’ action is not permitted.
  • The primary applicant on the application is an existing account holder and the user does not have Change permission to Create New Member Account for an Existing Member.
When the primary applicant is a non-account holder, the Generate button becomes enabled after the application has been approved.

The generate account number process creates a record for the account holder in the core system and updates the information on the screen with the new account number(s).

If configured by the system administrator, a system-defined event may also execute upon clicking  to automatically create a record for the account holder in the core system and generate a member account number for the application’s primary applicant. This allows for the addition of account numbers to application documents before disbursement occurs. For more information, please see the Event Processing Event/Action Pair section within this topic. 

Upon clicking Generate within the Loan Account Number, or Member Account Number and/or Account Products sections, an account number from the core populates within the associated field.

When the primary applicant is an existing account holder, clicking Generate within the Member Account Number section creates a new record for the applicant in the core system. Upon clicking Generate, a message displays to alert that the primary applicant has an existing account and confirm that a new member account should be created. Click Yes to create a new record for the applicant in the core system or No to return to the Change Account/Loan number screen. Once generated, the new account number for the applicant populates within the Member Account Number field. Upon disbursement of the application, the new Member Account Number is created within the core and the primary applicant's account number is set to the new account number in the application.

Finalizing Account Selections

Once all account numbers have been entered or generated, click  to retain the updated account numbers.

During disbursement, an account number is only generated when the account number for the loan and/or account product is left blank. A Validation error is received to prevent an application from being disbursed if an account number for a loan and/or account product is required and not present. For more information, please see the Disburse topic within this guide.

Clicking  triggers the following processes:

The behavior that occurs during this process may vary in each core. For core specific information, please see the applicable core connector guide for the institution.

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