Temenos Lifecycle Management Suite - Loan Origination Product Guide
Virtual Capture Screen Designer

The Screens page within System Management > Origination > Virtual Capture > Screens provides a complete list of all screens used within Virtual Capture. From this page, administrators are provided with the functionality to define the screens that optimize usability and reduce application processing time for the applicant.

By default, the Screens page sorts all existing screens according to screen type and displays information about each screen within the following columns:

Column Name Description
Name Displays the name of the screen.
Type Displays the type of screen.
Description If provided, displays a description of the screen.
System Displays a  if the screen is system-defined.
Modified By Denotes who made the last modification.
Modified Date Denotes when the last modification was made.

Users are able to configure how screens are sorted and displayed within the Screens page. To update these options, click the drop-down arrow next to any column header.

Select from the following sorting/display options:

Option Description
Sort Ascending

Sorts the screens listed on the Screens page from A-Z.

If screens are grouped by type, both the Types and screens within that Type are sorted from A-Z.
Sort Descending

Sorts the screens listed on the Screens page from Z-A.

If screens are grouped by type, both the Types and screens within that Type are sorted from Z-A.
Columns Allows users to select the columns to be displayed on the Screens page.
Group By This Field Allows users to group the listings within the Screens page by the selected column header.
Show in Groups Select this check box to enable screens to be grouped on the Screens page.
To further assist users with locating screens, a filter exists in the top right of the Screens page. Users may enter key words to search for the desired screen.

The Screen Designer topic includes the following attributes and instructions to assist administrators with creating, copying, and editing screens:

Screen Attributes

All Virtual Capture screens share common attributes that are defined when creating, copying, or editing a screen.

General

General attributes include the basic information pertaining to the screen.

The following General attributes are defined within the General tab:

Attribute Description
Name Enter a unique name for the screen.
Description Enter a description that identifies the purpose of the screen.
Instructions Enter instructions that help the user complete the screen. When instructions are configured, they appear on the right hand side of the Virtual Capture screen.                 
The instructions section may also include hyperlinks. By default, hyperlinks open within Virtual Capture, however, hyperlinks may be configured to open in a new window. See Hyperlink Help below for more information.

ShowHyperlink Help

To configure hyperlinks to open in a new window:

  • Navigate to the screen or panel that contains the desired hyperlink.
  • Within the General tab, locate the Instructions.
  • Click  within the Instructions toolbar. The text entered in the Instructions field displays in the HTML Code.
  • Locate the code that launches the hyperlink and enter target=”_blank” immediately after href="URL".
  • Save the modifications made to the Instructions.

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Panels

Panels are added to user-defined screens to organize screen data into logical groupings. Panels can be used to not only display information pertinent to an application, but also provide applicants with the ability to enter important data during the application process all within the same screen.

Lifecycle Management Suite panels are categorized as either System-Defined or User-Defined. System-Defined panels provide pre-built functionality that cannot be modified or configured. A User-Defined panel has various configurable properties, such as the title, the number of columns that display, as well as the specific fields that appear within the panel.

The attributes for each panel are defined on the Panels tab. This tab displays an overview of each panel configured to appear on the screen, as well as provides administrators with the ability to Add, Edit, and/or Delete a panel.

The grid within this tab displays the panel type, as well as the Label, Group Name, Column Span, and Maximum Height values defined for the panel in the General panel attributes.

The following table provides an overview of each panel type, including a description of the panel, identification as a system-defined and/or grid panel, as well as the compatible screen type:

Panel Type Description System-Defined Grid
Application Screen Type
Account Funding Information

A panel used to display a list of account products associated with an application and the initial deposit amount required to fund and open each account. Applicants have the ability to modify the funding amounts by entering any non-negative dollar amount within the amount field.

If an account product associated with an application does not require funding, a $0 funding amount is displayed. 
Account Funding Payment Options

A panel used to capture the payment information required to open the account products associated with an application. Based on the Payment Option selected, the corresponding form fields display to applicants for completion. If funding is not required, this panel does not display to applicants.

The payment options available for selection are configured on the panel's Properties tab. By default, all payment options (ACH Transfer, Credit Cards, and Internal Transfer) are enabled to display within the Account Funding Payment Options panel and at least one option must be selected in order to save the panel.
If Internal Transfer is the only payment option configured to display within the panel and the applicant is not currently an account holder, the Internal Transfer Message configured on the panel's Properties tab is displayed when rendered in Virtual Capture.
The Amount field within this panel displays the summed total of each required fund amount for the account product(s) associated with an application. For example, if a checking account requires a $5.00 deposit and a savings account requires a $10.00 deposit, the Amount field displays a total of $15.00. Once the funding information has been added to the application, the Lifecycle Management Suite applies the required funding amounts appropriately to each account product.

X

Additional Applicant A panel used to capture the information specific to the Joint Applicants and Guarantors such as Name, TIN, Address, and Applicant Type. From this panel, applicants are provided with the ability to add and remove applicants from a Virtual Capture application.
If multiple applicants are added to an application from within the Lifecycle Management Suite, the Additional Applicant panel only displays information for the first additional applicant added to the application.
Additional Applicant Declarations A grid panel used to display declaration questions for an additional applicant. From this panel, applicants are provided with the ability to answer the declarations and enter an explanation for each answer. 
Declaration questions are custom to each financial institution and are defined in the database by Temenos Professional Services during implementation. Institutions can add or remove declaration questions post-implementation by contacting their Customer Care Representative.
If multiple applicants are added to an application within the Lifecycle Management Suite, the Additional Applicant Declarations panel only displays information for the first additional applicant added to the application. If there are no additional applicants on the application, the Additional Applicant Declarations panel does not contain any questions. 
If the Additional Applicant Declarations panel is updated in the Lifecycle Management Suite and then accessed again in Virtual Capture, any questions that are not set to Yes in the Lifecycle Management Suite are automatically set to No in Virtual Capture.

X

Application A panel used to capture all configurable application fields such as Applicant and Decision information.
Authorized User 1 A panel used to capture general information for a primary applicant's first authorized user.
Authorized User 2 A panel used to capture general information for a primary applicant's second authorized user.
Collateral - Real Estate

A panel used to capture general collateral information for applications secured by Real Estate. In addition to the property's location and valuation data, this panel allows applicants to provide:

ShowLien Information

Within Virtual Capture, applicants are able to provide up to three liens within this panel. When configuring the Collateral - Real Estate panel, institutions are able to assign fields for Lien 1, Lien 2, and Lien 3

If the amount of a new lien is blank or set to zero, the lien is not added to the collateral record.

ShowHousing Expenses

Within Virtual Capture, applicants are able to provide real estate housing expenses within this panel. When configuring the Collateral - Real Estate panel, institutions are able to assign fields for the following housing expense types:

  • Flood Insurance
  • HOA/CA
  • Mortgage Insurance
  • Property Insurance
  • Property Tax
If the payment amount of a housing expense is blank or set to zero, the lien is not added to the collateral record.

ShowOther Owners

Within Virtual Capture, applicants are able to provide two Other Owners within this panel. When configuring the Collateral - Real Estate panel, institutions are able to assign name, address and contact information fields for Other Owner 1 and Other Owner 2.

If the First Name and the Last Name of the other owner are both blank, then the other owner is not added to the collateral record.
Collateral - Vehicle A panel used to capture general collateral information for applications secured by a vehicle.
Cross-sells A panel used to display the loan, non-loan, and replacement cross-sells for which the applicant is qualified, as generated through rules.

X

Disclosure A panel used to display a disclosure, such as Terms and Conditions, to the applicant for acknowledgement during the application process. Upon acknowledgement of the disclosure, a record is added to the Audit History screen available in the Lifecycle Management Suite application workspace.
Document Upload A grid panel used to display general documents, such as images of driver's licenses and W2 forms, that are associated with an application. From this panel, applicants are provided with the ability to upload additional documents, as well as view all documents associated with the application.
Only the file types that are enabled for Virtual Capture within the UPLOAD_FILE_TYPES lookup in System Management > Origination > Field Configurations can be uploaded via the Document Upload panel.
Applicants cannot delete documents from this panel.
If accessing the Document Upload panel from a smartphone or tablet with a camera, the applicant has the option of taking and uploading a new photo of the document to the application.

X

X

Fees A grid panel used to display loan application fees. From this panel, applicants are provided with the ability to select the fees they wish to include in the total loan amount.

X

X

HMDA A panel used to capture the information specific to HMDA reportable loans such as applicant ethnicity and gender.
ID Authentication A panel used to display KBA questions from FIS ChexSystems for a primary applicant. From this panel, applicants are provided with the ability to answer the identity verification questions.
For information on configuring the ID Authentication panel within Virtual Capture, please see the FIS ChexSystems Connector Guide.

X

Primary Applicant A panel that captures the information specific to the Primary Applicant such as Name, Address, Phone, Employment, and Income Information.
Primary Applicant Declarations A grid panel used to display declaration questions for a primary applicant. From this panel, applicants are provided with the ability to answer the declarations and enter an explanation for each answer. 
Declaration questions are custom to each financial institution and are defined in the database by Temenos Professional Services during implementation. Institutions can add or remove declaration questions post-implementation by contacting their Customer Care Representative.
If the Primary Applicant Declarations panel is updated in the Lifecycle Management Suite and then accessed again in Virtual Capture, any questions not set to Yes in the Lifecycle Management Suite are automatically set to No in Virtual Capture.

X

Reference 1 A panel used to capture and display an applicant's first reference.
Reference 2 A panel used to capture and display an applicant's second reference.
Rich Text A panel that is able to display an informational/instructional message configured by the institution. The instructions section may also include hyperlinks. By default, hyperlinks open within the Lifecycle Management Suite; however, hyperlinks may be configured to open in a new window. For more information on configuring hyperlinks to open in a new window, see Hyperlink Help.
Stipulations A grid panel used to display the requirements, such as proof of insurance, that are associated with a loan application. From this panel, applicants are provided with the ability to upload required documents, delete documents, and upload additional requred documents, as well as view the required documents associated with the application.
Only stipulations that require documents (Requires Document field set to Y in System Management > Origination > Field Configurations > STIPULATION_CODE lookup) are displayed within the Stipulations panel when rendered in Virtual Capture.
If multiple documents exist in the Lifecycle Management Suite for a stipulation, only the first document is displayed within Virtual Capture. Only one document can be uploaded per stipulation within Virtual Capture.
If accessing the Stipulations panel from a smartphone or tablet with a camera, the applicant has the option of taking and uploading a new photo of the document to the application.
               
Only the file types that are enabled for Virtual Capture within the UPLOAD_FILE_TYPES lookup in System Management > Origination > Field Configurations can be uploaded via the Stipulations panel.

For more information on Stipulations, please see the Stipulations Panel topic of the Loan Origination End-User Guide.

X

X

The following attributes can be defined when creating, copying, and/or editing panels:

General

The General panel attributes enable administrators to edit the appearance of the panel as well as provide instructions to end-users.

The following General panel attributes are defined within the General tab for each panel type:

Attribute Description
Title Enter the title assigned to the panel within the screen.
Label Width Enter the maximum number of pixels the label width is not to exceed. The lower the number, the more area available for entries in the associated fields.
Label width cannot exceed 1000 pixels.
Columns Enter the number of columns in which fields are organized.
At least one column must be added, but no more than four columns can be added to a panel.
Collapsed By Default Select the check box if this panel is to be collapsed by default.
While the Collapsed By Default check box can be selected within the General tab, panels cannot be collapsed when rendered in Virtual Capture.
Group Name If desired, enter the name of the group that the panel is to be grouped in. All panels sharing the same Group Name are grouped into a tab layout. Users may select the tab to access the panel.
Group Name is case sensitive.
When grouped, the order in which the tabs appear corresponds to the order in which the grouped panels are listed within the grid on the Panels tab. The panel name listed first in the Panels grid is the first tab to appear in the group.
Column Span Enter the number of columns a panel spans within a screen.
The value of this field cannot exceed four.
If a screen is configured to contain two columns and a panel is configured to span two columns, then the panel spans the entire screen width. If a screen is configured to contain four columns and a panel is configured to span two columns, then the panel spans half the screen width.
Maximum Height Enter the maximum number of pixels the panel height may not exceed.
For grid panels, the default value is 200 pixels. If a grid contains a large number of records and the value of this field is blank or larger than 200, some records in the grid may be unreadable as no scroll bar is present.

If this value is set to over 500 pixels, an error is returned upon saving the panel indicating a value of 500 or less must be entered in this field. 

If a non-grid panel exceeds the maximum height set here, a vertical scroll bar displays to the end user.
Instructions Enter a Rich Text set of instructions to assist users in completing the panel. When instructions are configured for the panel, an  appears within the screen header. Clicking this icon displays the instructions to the user.
The instructions section may also include hyperlinks. By default, hyperlinks open within the Lifecycle Management Suite; however, hyperlinks may be configured to open in a new window. For more information on configuring hyperlinks to open in a new window, see Hyperlink Help.

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Fields

If the Fields tab is available, at least one field must be assigned to the panel. For more information on user-defined panels and the screens that support them, please see the list of available Panel Types.

Field attributes provide the administrator with the ability to configure style attributes and perform the following functions: 

Button Description
Enables users to select the fields to be added to the panel from the field list. Each field may only be added to a screen/panel once.
Enables users to add spacer fields to the panel. Spacer fields help organize and align fields into logical groupings.
Enables users to add text fields to the panel. Text fields help organize panels into logical groupings by serving as headings within a panel. Text fields display information in bold font.
Enables users to add a blank line that spans the width of a panel. Line fields help organize fields into logical groupings.

The following Field attributes are defined within the Fields tab:

Attribute Description
Label Enter the title of the field to be displayed within the panel/screen.
Required

Select this check box if the field must be completed in order to continue processing the application. Required fields display a  icon and must be completed in order to save the screen.

Marking fields as Required enables institutions to ensure that validations occur and blank records are not added to an application. Attempting to save a screen that contains required fields which have not been completed populates a validation error containing a list of the missing required fields.
System fields required for disbursement vary by Core as well as the type of loan transaction. These fields are not automatically set as required within the screen and do not display a  icon unless configured as required within this attribute.
Recommended

Select this check box if the completion of a field is suggested. While the screen can be saved if recommended fields are left blank, this functionality can be beneficial in ensuring all necessary information in obtained.

Recommended fields do not display any icon when rendered in Virtual Capture.
If system fields required for disbursement are configured as recommended within the screen, the user is able to save the screen, but receives an error preventing disbursement.
Read Only

Select this check box to restrict the user from editing the value contained within the field.

Col. Span

Enter the number of columns the field spans within a panel.

The value of this field cannot exceed four.
Text Line Enter the number of lines the field and its corresponding entry encompass.
Edit Style Clicking  opens the Edit Style window where the Label and Value text can be edited.
Label Style A non-editable column that allows the administrator to preview the Label text style defined in the Edit Style window.
Value Style A non-editable column that allows the administrator to preview the Value text style defined in the Edit Style window.

More information about the Edit Style, Label Style and Value Style columns can be found in the below Edit Style section.

Edit Style

The  icon within the Edit Style column provides administrators with the ability to define Label Style and Value Style attributes for a field.  

Clicking  opens the Edit Style window:

The following Style attributes are defined within the Edit Style window:

Field Description
Size Select a size for the label and value text. Size 7 through 16 can be selected.
Color Select a color for the label and value text. Auto (black), Blue, Green, Red, or Orange can be selected.
Bold Select this check box to bold the label and value text.
Italic Select this check box to italicize the label and value text.
Advanced (CSS) Enter CSS code to define the label style and value style attributes. CSS code entered in this text box overrides any other Label or Value style attributes chosen.
Sample The "Sample" text in this box changes dynamically as style attributes are chosen to provide a preview of what the text will look like on a screen. This box cannot be edited.

Upon saving the style attributes, samples of the Label Style and Value Style are displayed within the grid.

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Properties

The Properties tab only displays for certain panels. For more information on these panels and the screens that support them, please see the list of available Panel Types.

Property attributes for a panel are defined on the Properties tab. This tab provides administrators with the ability to configure the visibility of a panel within an application. Using the Panel Visible For drop-down list, administrators can define whether or not a panel appears on a screen based on an applicant’s account holder status.

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Buttons

While the Buttons tab appears within the screen configuration window, the tab is disabled as the the functionality is not available for Virtual Capture screens.

Rules

Validation Rules execute during the application process to validate and ensure that relevant and accurate data is entered within a screen. Upon execution, these rules automatically test the data entered within a screen and can be configured to issue an error, warning, or information message to prevent or continue the application process.

Rule attributes enable administrators to select Validation Rules from a list and assign them to the screen.

The following Rule attributes are defined within the Rules tab:

Attribute Description
Available Displays a list of all Validation Rules configured in System Management > Origination > Rules Management. To assign a Validation Rule to the screen, select a rule from the list and move it to the Assigned box using the arrows that display.
Assigned Displays a list of the Validation Rules assigned to the screen. The assigned Validation Rules execute when Save and Next is selected during the application process.                                               

For more information on Validation Rules and other Rule Categories, please see the Rules Management topic within this guide.

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Security

Security attributes allow administrators to assign the user-defined screen to specific Lifecycle Management Suite Users and Security Groups.

The following Security attributes are defined within the Security tab:

Attribute Description
Available Displays a list of all Users configured in System Management > Users and all Security Groups created in System Management > Groups > Security Groups. Assign access to the screen by selecting the desired user(s) and group(s) from the list and moving the name(s) to the Assigned Users/Groups boxes using the arrows that display.
Assigned Displays a list of the Users and Groups assigned access to the screen. Once the screen is saved, it is accessible to the assigned Users and Groups when processing an application.

For more information on User/Security Group permissions, please see the Users or Security Group topics within this guide.

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Creating a Screen

The Create function enables administrators to define the logic and structure of a user-defined screen. This function provides the ability to configure and customize all screen and panel attributes to meet an institution’s business needs.

To design a user-defined screen, navigate to System Management > Origination > Virtual Capture > Screens and click .

Select the following screen type from the Select Screen Type window:

Screen Type Description
Application A screen type designed to capture information specific to the application (Applicant, Loan Terms, Collateral, Stipulations).

Within the Edit Screen window, define the General screen attributes.   

Once all General attributes are defined, navigate to the Panels tab to define panel attributes and perform one of the following actions:

Add a Panel

Add Fields

 

When adding fields to a panel or screen, specific fields may only be added to a screen once. The exception to this rule is the Add Spacer/Text fields.
If a screen is configured to collect identical information in two locations, such as when two different panels contain the same field, the field information within one panel may be overwritten by the data entered within the other panel when the screen is saved.

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Delete Fields

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Edit Style

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Edit a Panel

Panel modifications are not saved until a final save is performed within the screen configuration window.

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Delete a Panel

When deleting panels, the Lifecycle Management Suite does not display a confirmation message. When delete is selected, the panel is deleted.

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Navigate to the Rules tab to assign Validation Rules to the screen.

After configuring Rule attributes, select the Workflow Models tab to assign the screen to specific workflow models. 

Assigning a screen to a Workflow Model does not assign it to the associated Screen Flow. To assign the screen to the virtual capture workflow, navigate to System Management > Origination > Virtual Capture > Virtual Capture Workflow Models.

Once all Workflow Model attributes have been defined, assign Users and Security Groups access to the screen from the Security tab.

If a User or Group is not specified, the new screen is not accessible to anyone processing an application.

Upon completion of all screen attributes, click  for a view of the completed screen. A preview window appears displaying a rendition of the screen.

Previewing a screen can be done at any point during creation of the screen, but is important to perform just prior to clicking . Doing so allows mistakes to be found before the screen is opened in the workspace.

When finished previewing the screen, click the  at the top right corner to close the preview window. If necessary, make any changes to the Screen.

Once all configurations have been made to the user defined screen, click  within the screen configuration window to finalize the creation of the screen.

The newly created screen populates within the grid on the Screens page and is available to display and capture data within the application process.

After any changes are made within Virtual Capture Screens, an IIS reset must be performed in order for the changes to appear within the Virtual Capture web application. Please contact the financial institution's IT resource to perform an IIS reset on the DMZ server where Virtual Capture is installed. The IIS reset should be performed off hours, as this impacts any users logged in to the Lifecycle Management Suite and may cause temporary slowness for any applicants logged in to the Virtual Capture web application.

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Copying a Screen

The Copy function enables users to duplicate the logic and structure of an existing screen. The existing screen can be used as a base for creating a new screen. After copying a screen, users are able to add, modify, or delete screen logic and then save it with a different name in order to create a new user-defined screen.

After any changes are made within Virtual Capture Screens, an IIS reset must be performed in order for the changes to appear within the Virtual Capture web application. Please contact the financial institution's IT resource to perform an IIS reset on the DMZ server where Virtual Capture is installed. The IIS reset should be performed off hours, as this impacts any users logged in to the Lifecycle Management Suite and may cause temporary slowness for any applicants logged in to the Virtual Capture web application.

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Editing a Screen

The Edit function enables users to revisit an existing screen and modify the existing logic/structure to enhance usability.

With the exception of Name and Instructions, users are unable to modify the content of System-Defined screens.
After any changes are made within Virtual Capture Screens, an IIS reset must be performed in order for the changes to appear within the Virtual Capture web application. Please contact the financial institution's IT resource to perform an IIS reset on the DMZ server where Virtual Capture is installed. The IIS reset should be performed off hours, as this impacts any users logged in to the Lifecycle Management Suite and may cause temporary slowness for any applicants logged in to the Virtual Capture web application.

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Deleting a Screen

The Delete function enables users to remove an existing screen and all of its logic from the Lifecycle Management Suite.

After any changes are made within Virtual Capture Screens, an IIS reset must be performed in order for the changes to appear within the Virtual Capture web application. Please contact the financial institution's IT resource to perform an IIS reset on the DMZ server where Virtual Capture is installed. The IIS reset should be performed off hours, as this impacts any users logged in to the Lifecycle Management Suite and may cause temporary slowness for any applicants logged in to the Virtual Capture web application.

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